Shipping policy

Processing Times

We know you're excited to get your gear! All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive another notification when your order has shipped.

Note: During high-volume seasons (like the holidays), processing times may be slightly longer. We appreciate your patience!

Shipping Rates & Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Option Estimated Delivery Time Price
Standard Shipping 5–7 Business Days $[Insert Price/Free over $X]$
Expedited Shipping 2–3 Business Days $[Insert Price]$
International 10–20 Business Days Varies by location

How Do I Check the Status of My Order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

International Shipping

We currently ship to the United States only.

Important Note on Duties: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Yookstore.com is not responsible for these charges if they are applied and are your responsibility as the customer.

Shipping to P.O. Boxes

Some carriers have limitations around shipping to P.O. Boxes. If your address is a P.O. Box, please ensure you select [Insert Carrier Name] at checkout to avoid delays.

Lost or Damaged Packages

In the event that your order arrives damaged in any way, please email us as soon as possible at Yookstore@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.